We encourage you to receive the product you ordered in the main office of our company:

PPHU Gra- Lech
Jordanów 19A
95-060 Brzeziny
Woj. Łódzkie
Poland

Siedziba firmy

The products we sell are also delivered through an external delivery company.

The shipping of products we sell is performed in the territory of Poland, but it also encompasses whole Europe.

The products we sell are also delivered through an external delivery company. The shipping of products we sell is performed in the territory of Poland, but it also encompasses whole Europe. Each consignment should be deliverable to the customer within 24 hours from the time of shipping from our main office. Our customer will receive a text message containing the number of proper bill of lading on the day of delivery, the specific time of delivery and they will be able to determine the route at (https://www.dpd.com.pl). If the time of delivery does not suit you, you may freely change both the date and time of delivery. After you enter the number of bill of lading on the website of DPD, it is also possible there to receive the phone number of the courier who will be responsible for delivering the consignment to you.

Addresses and phone numbers of local branches of DPD may be found at:

https://www.dpd.com.pl/O-DPD/Kontakt-i-Oddzialy/Oddzialy

Each parcel contains a sales receipt / invoice which confirm the purchase of products, as placed under the bill of lading.
Our parcels are always wrapped in black stretch. The supporting structures of our tents are additionally protected with layers of corrugated cardboard and bubble wrap. If you suppose that the parcel might be damaged, unwrap it in the presence of the courier and determine the condition of product shipped.

En-route reception of products ordered

If you wish to receive the product complimentarily and if you are willing to wait for a few days to obtain it, it is possible to arrange the reception en route. We regularly drive our company cars across the country and deliver our products. The only condition to receive your product this way is to meet our driver on the route they are following.

Fast delivery

We are concerned over our customers receiving their products fast. We ship parcels at once after a given order is placed.

Minimum formalities

We avoid unnecessary formalities which we regard as a waste of time. It will be sufficient for you to place your order and we will do the rest.

Easy product reception

Our partners from delivery services deliver our consignments directly to the homes of our customers, simultaneously ensuring the lack of damage to the products while shipped.

Guaranteed delivery

You will receive a text message containing the number of the bill of lading ascribed to your parcel on the day of delivery. You may check the route of delivery.

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